Welcome to hellogdora.com. By accessing or using our website and services, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. General

  • These terms govern your use of hellogdora.com and any related services.

  • We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Descriptions

  • We strive to ensure all product descriptions, images, and prices are accurate.

  • However, slight variations in color or size may occur due to lighting or handmade craftsmanship.

3. Pricing & Payment

  • All prices are listed in Malaysian Ringgit (RM).

  • We accept payment via FPX, online transfer, credit/debit card, or e-wallet.

  • Payment must be completed in full before orders are processed.

4. Order Processing

  • Orders are processed within 2–3 working days upon confirmation of payment.

  • You will receive tracking details once your order is shipped.

5. Shipping

  • We deliver within Malaysia via trusted courier partners.

  • Delivery time is typically 2–5 working days (Peninsular Malaysia) and 3–7 days (Sabah/Sarawak).

  • Gdora is not responsible for delays caused by courier services.

6. Returns & Refunds

7. Intellectual Property

  • All content on hellogdora.com (including logos, designs, and images) is the property of Gdora and protected by copyright laws.

  • You may not copy, reproduce, or use our content without written permission.

8. Privacy Policy

  • Your personal data is safe with us. Please refer to our Privacy Policy for details on how we collect and use your information.

9. Limitation of Liability

  • Gdora shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Contact Us

If you have any questions about these Terms, please contact us:

  • 📧 Email: gdoraweb@yahoo.com

  • 📱 WhatsApp: +6011 5509 1644